Terms & Conditions

Privacy policy

All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax).

 Customised Items

The customisation of your item will be submitted prior to production of your order.  No responsibility will be accepted by 3D print Creativity for errors or omissions you’re your customised item approval has been received.  A delay in the approval of your customised item may result in a delay in production and in the delivery time of your order.


In general most orders take 7 days to produce from you customised item approval.  Should a shorter lead time be necessary please ask one of our friendly staff to check with our factory to enquire if your order can be produced in a shorter time frame.  If you do not require for your item to be customised, orders take 2-3 days to be delivered.    

Overseas/Indented and custom made orders cannot be cancelled should your order be delayed due to shipping, customs, industrial disputes, etc.


Claims must be made in writing within 7 days of receipt of goods.  We will not accept the return of any goods unless we have acknowledged your claim in writing and advised for the items to be returned.
We reserve the right to replace items if faulty with the same product.

A credit/refund will only be raised once the items have been returned and deemed irreplaceable.



3D print Creativity will not be held liable for any injury of death arising from the use of our products.

Variation to Trading Terms

3D print Creativity reserves the right to vary the Trading Terms published on this Website without notice or upon agreement with the client.


No order will be placed into production until payment in full has been received. 

Payments can be made through our online shop using pay pal.